The size of the bed, it was very comfortable also. The staff was helpful and because we didn't want our room to be cleaned every day we got a voucher, either for a bottle of wine or a 10£ discount at the restaurant. It is easily accessible with the Piccadilly line, from the London center. On the first night the hot water wasn't working and I contacted them via WhatsApp; apparently it was a problem in the entire hotel. They responded quickly and informed us when the problem was solved.
Alexandra
maggio 2024
Fantastic, friendly staff. Great rooms and facilities. Secure parking with security. Great location for tubes into Central London. Appreciated the offer of a £10 food voucher, or a free bottle of wine to accept the environmental promotion of not having housekeeping clean every day for my 2 day stay.
Claire
marzo 2024
Room.was vey big and I liked how you could control the lights and AC with a touch pad made it so much easier! I also loved how the room had a mini fridge in it as well, the eco system they have set up too is really good
Michael
dicembre 2023
Our stay at the Park Plaza London, Park Royal from January 24th to January 31st was a delightful experience. The cleanliness of the hotel was impeccable, ensuring a comfortable and hygienic environment throughout our stay. Room: The rooms were well-maintained and provided all the necessary amenities for a pleasant stay. However, it's noteworthy that complimentary water was only provided on the first day, and we had to purchase water every subsequent day. I hope in the future the hotel could consider providing at least two bottles of water on a daily basis, as is customary in many hotels, to further enhance guest convenience and comfort. Location: The hotel's location is exceptionally convenient for accessing the city, making it an ideal choice for those looking to explore London. Breakfast: The breakfast offered was tasty and of good quality. However, it's worth noting that the menu remained the same throughout our stay. A little variety in the breakfast options would have been appreciated, but it was enjoyable nonetheless. Staff: The staff at Park Plaza London, Park Royal were exceptionally friendly and accommodating. Their willingness to facilitate an early check-in at 12 pm instead of the standard 2 pm was much appreciated and indicative of their excellent customer service. Overall: Despite the minor issue with the breakfast menu, the advantages of staying at this hotel far outweigh it. The combination of cleanliness, convenient location, and outstanding staff service makes Park Plaza London, Park Royal a fantastic choice for both families and business travelers. I would definitely recommend this hotel to others and look forward to returning in the future. Thank you, Park Plaza London, Park Royal, for a memorable stay!
Nowshad
febbraio 2024
I like the atmosphere and the rooms are always clean.
Aishah
ottobre 2023
I stayed at this amazing hotel for nearly 3 weeks now, and I have to say their service is outstanding! The staff is incredibly helpful, and the room size is generous, especially for London standards. I was fortunate to be upgraded to a studio room, which was not only spacious but also spotlessly clean. The hotel has a delightful aroma as soon as you step into the lobby. Additionally, the hotel is conveniently located just 3 minutes away from public transport, making it easy to get around. While it's a bit far from the city center, public transport makes it accessible. The entire staff is friendly, and Nina stood out for being sweet and professional. I can't wait to go back! Their checkout time of 12 pm is a bonus compared to other London hotels where it's usually 10 or 11 am.
Cyiza
marzo 2024
Close to location of where I was working, booked it as have stayed there before. Comfy bar area, if quite pricey. If charging a service charge, just build it into the price of the food and drink rather than advertising prices in the menu then adding another £1 or so at the bar. Receptionist Stefany was great, upgraded my room on arrival and very cheerful.
Leigh
marzo 2024
The aesthetic of the hotel is very modern and the staff is very very welcoming and go out of their way to provide their clients a pleasant stay. We also booked a taxi with the staff at reception and they guided us throughout the whole process. They were very kind all throughout our stay. Park Royal is a very quiet area and we felt really safe there, even when passing the tunnel during late hours. The hotel is literally just below the train station which is optimal for those wishing to travel to London Central I also like the fact that the hotel chain is taking up some eco initiatives. We opted for an Eco program, in which housekeeping won't be provided (except needed toiletries and other emergencies) and for that we either receive wine, a restaurant voucher or Radisson points!
Nicole
dicembre 2023
This isn’t the first time I stayed at Park Plaza and it surely won’t be the last. The hotel is lovely, the staff is friendly and helpful, the bedrooms are big and very comfortable, they provide you with all the amenities you need (minibar, kettle, tea, toiletries) and a very modern and fully digital heating and lighting system, which is really good. The breakfast is good and varied and the hotel is very conveniently located just outside Park Royal’s tube station, where you can take the Piccadilly line to most of London’s main attractions and only a few stops away from Acton Town, where you switch lines to go to Heathrow airport.
Ana
gennaio 2024
it was a lovely stay. hotel is lovely and clean. perfect location to the tube, just literally 2 mins away, exactly opposite the hotel. 30 mins to Oxford street on tube. breakfast was lovely. limited parking, we were lucky to get a space on a Saturday, but there was plenty on the Sunday available when we left. would definitely stay here again.
Sarah
ottobre 2022